Contact Social Casinos - Get in Touch

Got a question about a sweepstakes casino, spotted something on the site that needs a second look, or just want to tell us what you think of our coverage? This page explains how to reach Social Casinos and what kind of messages we handle.

How to Contact the Social Casinos Team

The best way to reach us is by email, at [email protected]. We read every message that comes in and try to reply within two business days, though it can take a little longer during busy stretches.

To help us route your message quickly, tell us upfront whether you're asking about a specific platform, reporting an error, or something else entirely. A few extra details — which sweepstakes casino you're asking about, or which page you were reading — save us a round trip of follow-up questions.

What We Can Help With

Questions about how sweepstakes casinos work — including the Gold Coin and Sweeps Coin model, how redemptions work, or why availability differs by state.
Corrections and updates — sweepstakes casino operators change their welcome offers, eligible states and terms fairly often. If you notice something on the site that looks out of date, we want to hear about it.
Content suggestions — if there's a topic related to social casinos or sweepstakes gaming you'd like us to cover, let us know.
Partnership or editorial enquiries — if you represent an operator or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
Concerns about play — if you or someone you know is struggling with the amount of time or money being spent on any gaming platform, mention this in your message and we'll point you toward general resources for support.

What We Can't Do From This Page

We're an independent comparison and review site, not the operator of any sweepstakes casino. That means we can't access anyone's account, process a redemption, verify an ID, or resolve a billing dispute on a platform's behalf. For account-specific issues — a stuck redemption, a verification hold, a payment that hasn't arrived — the fastest route is always the support channel listed directly on that operator's own site, since only they can see your account.

Where our editorial content is concerned, though — accuracy, tone, coverage, anything we've published about the sites reviewed on this page — that's exactly what we're here for.

Before You Write In: A Few Things Worth Knowing

Some of the questions we get most often are ones we can answer here directly, without you needing to wait for a reply:

Is a sweepstakes casino legal where I live? Availability varies by state, and some states restrict or prohibit this model entirely. Operators generally decide for themselves which states they serve, and that list can change. Always check an operator's own terms before signing up.
Do I have to spend money to play or to win? No — legitimate sweepstakes casinos are built around a "no purchase necessary" structure, with a free alternative method of entry available alongside any paid coin packages.
Why do different sites list different age requirements? Some operators set the minimum at 18, others at 21, and requirements can vary further by state. This is set by each operator, not by us.

If your question goes beyond this, our roundup of the best non-GamStop casinos covers a related but distinct topic for readers comparing options outside the sweepstakes model — worth a look if that's closer to what you're after.

What Happens After You Email Us

Every message is read by an actual person on our team, not an automated system. We check what you've flagged against the operator's current terms where relevant, and we'll follow up even if the answer is simply "we've updated the page" or "we couldn't confirm that."

We take accuracy seriously, particularly around welcome offers, eligible states, and redemption terms — details that operators change without much notice. Reader tips are one of the ways we catch these changes, so if something looks off, telling us genuinely helps.

Reaching Us for the Right Reasons

We're not able to give legal advice about whether a particular sweepstakes casino is permitted where you live, and we can't guarantee outcomes on any platform — no game of chance offers a certain result, and no comparison site can promise otherwise. What we can do is keep our reviews current, correct mistakes when they're pointed out, and answer honestly when we don't know something.

Thanks for taking the time to read this far. If you've got something to tell us, we're listening.